Stay Updated Every Step of the Way

We're just as excited as you are for your order to arrive! That's why we make it easy to track your parcel from the moment it leaves our warehouse until it reaches your doorstep.

How to Track Your Order

As soon as your order has been packed and dispatched, we'll send you a shipping confirmation email containing:

• Your tracking number
• A tracking link to follow your parcel in real time
• The name of the delivery carrier handling your order

Simply click the tracking link in your email to see the latest updates on your delivery.

Understanding Your Tracking Updates

Here's what each tracking status means:

📦 Order Dispatched
Great news! Your order has been packed and is on its way.

🚚 In Transit
Your parcel is travelling through the carrier's network towards your delivery address.

🏡 Out for Delivery
Your order is with the local driver and should be delivered today.

✅ Delivered
Your parcel has arrived safely at its destination.

Haven't Received Your Tracking Email?

If you haven't received your dispatch confirmation, please check your Junk or Spam folder first.

Still can't find it? Get in touch with our Customer Support team, and we'll be happy to help.

Tracking Not Updating?

Tracking information may take up to 24 hours after dispatch to appear on the carrier's website.

If your tracking hasn't updated after this time or your delivery seems delayed, please contact us, and we'll gladly look into it for you.

Need Help?

Our friendly Customer Support team is here to help with any questions about your order.

Simply contact us with your order number, and we'll do our best to resolve your query as quickly as possible.

Thank you for choosing Alma Latina Store Limited. We can't wait for you to enjoy your order!