Should you require information or help, please contact us by email or phone; we will gladly assist you.

• Complimentary ground shipping within 1 to 7 business days
• In-store collection available within 1 to 7 business days
• Next-day and Express delivery options also available
• Purchases are delivered in a box tied with a Bolduc ribbon, except certain items
• See the delivery FAQs for details on shipping methods, costs and delivery times

Shella accepts the following payment methods:

• Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
• Shella features a Fast Checkout option, allowing you to securely save your credit card details so you don't have to re-enter them for future purchases.
• PayPal: Shop easily online without entering your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website, paypal.com.

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for the purchase. The customer is responsible for shipping charges when making returns, and the shipping/handling fees of the original purchase are non-refundable.